Privacy Policy

1. Information We Collect

We collect information to provide and improve our Service, which helps custom home builders, designers, and architects organize selections for high-end projects. The types of information we collect include:

• Personal Information: When you create an account, we collect details such as your name, email address, and password. You may also provide additional information, such as project details or notification preferences.
• Usage Data: We collect data about how you interact with the Service, including pages visited, features used (e.g., selection libraries, exports), and timestamps of activities.
• Device and Technical Data: We automatically collect information about your device, such as IP address, browser type, operating system, and referring URLs, to optimize performance and security.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to deliver a seamless and efficient experience, aligning with our mission to simplify custom home selections. Specifically, we use your data to:

• Provide and maintain the Service, including account management, selection organization, and project collaboration.
• Personalize your experience, such as tailoring notification settings or recommending relevant features.
• Communicate with you, including sending service updates, newsletters (if you opt in), and responses to your inquiries.
• Analyze usage trends to improve the Service’s functionality and performance.
• Ensure security by detecting and preventing fraud or unauthorized access.
• Comply with legal obligations, such as responding to lawful requests or resolving disputes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• Service Providers: We work with trusted third-party providers (e.g., hosting, analytics, email services) who process your data on our behalf under strict confidentiality agreements.
• Business Transfers: If Custom Builder Select is involved in a merger, acquisition, or sale, your information may be transferred as part of the transaction, with notice to you.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas).
• With Your Consent: We may share your data for other purposes if you explicitly agree.

4. Data Security

We take reasonable measures to protect your information, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

You have control over your personal information. Depending on your jurisdiction, you may have the following rights:

• Access and Update: View or edit your account information through your profile settings.
• Delete: Request deletion of your account and associated data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing emails or adjust notification preferences in your account.
• Cookies: Disable cookies via your browser, though this may limit some Service features.
• Data Portability: Request a copy of your data in a structured format, where applicable.

To exercise these rights, contact us at our contact form. We will respond within a reasonable timeframe, in accordance with applicable laws.

6. Data Retention

We retain your personal information only as long as necessary to provide the Service, fulfill legal obligations, or resolve disputes. For example, we keep account data while your account is active and may retain certain data for compliance purposes after account deletion.

7. Third-Party Links

The Service may contain links to third-party websites or services (e.g., product vendor sites for selection imports). We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before sharing information.

8. Children’s Privacy

The Service is not intended for users under 16. We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will take steps to delete it promptly.

9. International Data Transfers

Custom Builder Select operates in the United States, and your information may be processed on servers located in the U.S. or other countries. By using the Service, you consent to the transfer of your data to these locations, where privacy laws may differ. We implement safeguards to protect your data during transfers.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a notice on the Service before they take effect. Please review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Custom Builder Select
info@custombuilderselect.com

Thank you for trusting Custom Builder Select with your information. We’re dedicated to keeping your data safe while helping you build bespoke homes with ease.